Staff Health, Wellness & Safety
The Maine FrontLine WarmLine is a phone support service that provides Maine’s essential health care workers, first responders, and now school staff with help in managing the stress of providing essential services during our fight against the COVID-19 pandemic. The volunteers help callers address concerns with anxiety, irritability, poor sleep, grief or worry and, if needed, connect them with additional supports.
The FrontLine WarmLine is staffed by volunteer professionals activated through Maine Responds, which includes licensed psychiatrists, psychologists, clinical counselors, social workers, and nurse practitioners, and has now been expanded to include retired teachers and educators. It launched in April as a joint effort of the Maine Department of Health and Human Services (DHHS), Maine Department of Public Safety’s Emergency Medical Services (EMS), Maine Association of Psychiatric Physicians, Opportunity Alliance, Maine Psychological Association, and the Maine Chapter of the National Association of Social Workers. The Maine Department of Education, the Maine Education Association (MEA), and MEA Retired now join the collaboration to expand the service to school staff, including educators, school administrators, and school staff in facilities, transportation, and food services, among many others.